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Harper Maddox
- 23 April 2025
Marks & Spencer Payment Chaos Leaves UK Shoppers Frustrated Over Easter Weekend
Marks & Spencer's UK stores faced serious disruption as contactless payments, click-and-collect, and returns were halted by a tech meltdown over the Easter weekend. Store queues grew, cafés closed, and angry customers took to social media. The company admitted the crisis but offered no estimate for repairs, echoing a major 2024 outage.
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